Color Mismatch

Differences in color may be caused by some other reasons such as color reflection in the monitor, lighting, background etc. However, if you believe that the item received is in wrong color, please contact us to see if a return or refund is possible.

  We are a professional company with more than 10 years in the industry,more than 150 employees, 70% of which have at least 10 years experience in the industry. A good supply chain of raw material and maintain long-term partnership with our supplier.

A:How to Order?

1. Inquiry-Professional quotation.
2. Confirm the price, lead time, artwork, payment term etc.
3. Oriental team send you the Proforma Invoice with seal.
4. Customer make the payment for deposit and send us Bank receipt.
5. Sample Stage: After we got the deposit,we will prepare the samples as your design, send photos or Samples to get your 
    approval. After approval, we shall arrange production & notice your side.
6. Mass Production: Send photos to show the production line with your products.

    You can also arrange the 3rd party Inspection .
7. Finished products: Confirm the estimated delivery time again.
8. Clients make payment for balance(balance against B/L copy or L/C) and Oriental arrange Shipping(by sea/air/express). 
     Inform the tracking number and check the status for you.
9. Feedback to Orienatl sales about Quality , Service, Market Feedback & Suggestion.

B:How about the sample policy?

We will charge you on the sample fee as less as we can, even sometimes a free sample is possible. However, you have to pay us the cost of courier by express like: EMS,DHL, TNT, UPS and FEDEX.

C:Which Shipment way is available?

By sea to your nearest port

By air to your nearest airport

By express (DHL,UPS,FEDEX,TNT,EMS)to your door

D:Which Payment way is workable?

Escrow (goods have stock, order value less than 500usd)

Western Union, PAYPAL

T/T (30%deposit, 70% before shipment after presentation of ready cargo)